The number nobody designs for
English Is The Home Language In Just Over Half Of Households
Richmond Hill is one of the most linguistically mixed municipalities in the country, and almost every website built here reads as though it is not.
202,022
people in Richmond Hill
Statistics Canada, 2021 Census of Population
53.4%
of households where English is the language most spoken at home
Statistics Canada, 2021 Census of Population
32.4%
where it is Cantonese, Mandarin or Persian instead
Statistics Canada, 2021 Census of Population
No other Ontario municipality of this size is mixed in quite this way. Cantonese at 12.1%, Mandarin at 10.6%, Persian at 9.7%. Those three alone are nearly a third of Richmond Hill households, and that is before Russian, Korean, Italian, Arabic and the rest of the list. A business here is selling into that mix whether or not it has ever thought about it, and web design richmond hill firms sell almost never reflects it.
Good web design richmond hill buyers will recognise starts here. The usual reaction to this number is to reach for translation, which is the wrong first move and frequently the wrong move entirely. Most of these residents read English perfectly well. They are not blocked by the site, they are unconvinced by it, and those are different problems with different fixes.
What changes in a Richmond Hill build is not the language of the words. It is what the site has to prove before somebody will pick up the phone, and how much of that proof is sitting in a language or a format the visitor cannot check.